Key concepts | Hakunai

Term	Meaning
Agent	A configured automation that performs a bounded job (e.g. check a control, draft a summary, open a task).
Suite	A product grouping of related agents (e.g. Compliance Suite).
Add-on	Extra capability attached to a portal (e.g. ATS/LMS alongside HRIS).
Portal	A role-specific experience (HRIS, Compliance Centre, Customer Delivery, etc.).
Smart Portal	Organisation-scoped workspace that will require Core Workspace when generally available.
Ecosystem product	Standalone surface outside the Smart Portal suite (e.g. Contractor Hub, Talent).
Marketplace	Where agents and skills are listed, filtered, and (with the right access) procured or assigned.

You choose portals and add-ons that match your operating model.
You enable suites and individual agents that perform the work inside those portals.
Workflows (tasks, approvals, hand-offs) connect agent output to people and systems — see the Action Centre in the Customer Portal.

Term	Meaning
Agent	A configured automation that performs a bounded job (e.g. check a control, draft a summary, open a task).
Suite	A product grouping of related agents (e.g. Compliance Suite).
Add-on	Extra capability attached to a portal (e.g. ATS/LMS alongside HRIS).
Portal	A role-specific experience (HRIS, Compliance Centre, Customer Delivery, etc.).
Smart Portal	Organisation-scoped workspace that will require Core Workspace when generally available.
Ecosystem product	Standalone surface outside the Smart Portal suite (e.g. Contractor Hub, Talent).
Marketplace	Where agents and skills are listed, filtered, and (with the right access) procured or assigned.

You choose portals and add-ons that match your operating model.
You enable suites and individual agents that perform the work inside those portals.
Workflows (tasks, approvals, hand-offs) connect agent output to people and systems — see the Action Centre in the Customer Portal.